Post-Upgrade Steps

The recommended best practices for after you finish running the Keyfactor Command configuration wizard(s) are:

  • The server should be rebooted to assure that the services have a clean start. If this is not possible:

    • Restart Keyfactor Command Service
    • Restart IIS
  • Advise users to clear the cache on their web browser and reload the Keyfactor Command Management Portal.

There is no particular order in which the tasks on the following pages must be accomplished.

Tip:  If, following the upgrade, you open a page in the Keyfactor Command Management Portal and find it unexpectedly blank or otherwise displaying incorrectly, try refreshing the page with a CTRL-F5. If this doesn't resolve the problem, try clearing the browser cache and then reloading the page. It may be helpful to advise all end users to do this following an upgrade.